Only a small subset of business documents require frequent access; however, fast, reliable access to these most active documents is critical to delivering quality service. For many organizations, document management is fragmented, inefficient, and costly – involving a mix of paper and electronic records; active and rarely accessed documents; onsite and offsite storage; and multiple vendors.

Regain control and have the documents you need when you need them

With Cipher Electronic Discovery Group you’ll have complete visibility and quick access to your most active business records. The enhanced access and control of this integrated solution will speed business processes and decision-making, improve customer service, and support regulatory compliance.

Cipher Electronic Discovery Solutions:

• Speed the transition to electronic document management (EDM)
• Effectively manage the total cost of storage and retrieval
• Integrate the management of your physical and digital records
• Enable fast, distributed and simultaneous access to records
• Improve process efficiencies
• Enforce consistency and compliance
• Support disaster recovery strategies

We help you evaluate your current document management environment and related costs, assess your needs, and develop a managed solution that supports your goals.

Document management must adapt to support evolving goals

As your organization grows and evolves, document management workflows that were designed for one set of circumstances - and then adapted on the fly - may no longer be effective for addressing today’s needs.

Through Document Management Workflow Consulting, Cipher helps you redesign your document management processes to support current goals, such as:

• Streamlining core businesses processes
• Reducing document management costs and complexity
• Improving customer service
• Increasing the productivity of professional staff
• Enhancing adherence to compliance requirements

Explore your requirements

With this service, Cipher experts work with you to evaluate key aspects of your document management environment:

• Which documents support your core processes?
• How frequently do different types of documents need to be retrieved?
• Which are best suited for electronic retrieval and which for physical retrieval?
• To facilitate retrieval, should certain documents or portions of documents be scanned? If so, at what point in the document lifecycle?
• Where should paper documents be stored and how: boxed or open shelf?
• At what point should they be moved offsite?
• How long should various types of records be retained?
• What resources and expertise are already in place?

Analysis, recommendations, implementation support

The Cipher team compares current workflows to industry best practices and performs objective and detailed financial analyses. The team then provides recommendations and workflow guidance, customized to your specific needs. Recommendations typically address paper document management, conversion of paper to electronic documents, and the streamlining of existing workflows. Implementation and training support is provided to ensure a smooth transition to the new environment.